Returns, Refunds and
Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned,
unless there is a manufacturer defect. Your must return the item
within 30 days of your purchase.
1. Please email info@fishingbee.com
to request a refund and we will assign you a tracking #.
2. Mail your returned
item to:
thenameofyourbusiness.com
Returns Department Tracking #
123 Florida Ave
Tampa Fl, 33615
3. Include in your
package a signed letter stating the reason for your
return and the original receipt.
Return Exceptions
Some items can not be returned
if they are opened. These include music, software, and video
games. Merchandise that has been worn, used, or altered will not
be accepted for return or exchange.
Restocking Fee
All items are subject to a 10%
restocking fee, this will be deducted from your refund. We also
do not refund the original shipping and handling that you paid on
the order.
Exchanges
If your clothing item is in
like new condition, you may exchange your clothing item for a
different size or color. You will not be subject to a restocking
fee in this case, but you still will have to pay return shipping.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card,
American Express, Discover)
Check/Money Order
Cash On Delivery
Credit Card Charges
Your credit card will be
charged when you place your order. If we are not able to fulfill
your order for any reason your credit card will be refunded.
Mailing Address For
Check/Money Order
thenameofyourbusiness.com
Returns Department Tracking #
123 Florida Ave
Tampa Fl, 33615
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will
update your order with the tracking information. Please note that
some orders using 1st Class USPS mail will not have tracking
numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the
weight of your products, and your location. Before the final
checkout page you will be shown what the cost of shipping will be,
and you will have a chance to not place your order if you decide
not to.
Back Orders
If an item goes on back order we will ship you the part of your
order that is in stock. When the item becomes available we will
ship you the rest of your order. You will not be charged any
additional shipping and handling for the second shipment.
Privacy Policy
This policy covers how we use
your personal information. We take your privacy SERIOUSLY and
will take all measures to protect your personal information.
What Information Do We
Collect?
We only collect information
that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
In addition we also collect information on your IP address,
browser type, and Refer URL data. We use this data to prevent
hacking attempts, help us know what web browsers people are using,
and find out where our visitors are coming from so that we can
improve our marketing.
How Is My Information
Used?
Your information is only used
to fill your order. We do not sell or redistribute your
information to ANYONE.
Security and Storage
Only your order data billing,
shipping, and order contents data is stored on our server. This
information is encrypted using a Secure Sockets Layer before it
is transmitted over a web server. We do not store your Credit
Card data.
Cookies and Browser
Information
Cookies are small files that
reside on your computer and allow us to recognize you on your
next visit or store your shopping cart contents. We use them only
to track this information.
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